Another factor in choosing a location to have your auto repaired is their hours of operation. An auto repair shop that is only open during regular business hours will probably serve your needs if you don?t work days, or if it is located close to your place of business so you can pick up your car on your lunch hour, but if the only time you have to run errands is the evening and weekends, it?s important to select auto repair Portland that is open during those times. When considering convenience while getting your auto repaired, you should consider how available the staff is to answer your questions or provide service when you need it. Though many one-man repair operations do a wonderful job at repairing your car, it may be frustrating when you have to wait a long time to get your bill paid and out the door, or not receive an answer when you call. If this kind of service is important to you, then it would be wise to choose an auto repair Portland business that has a receptionist, or someone assigned to the front counter to handle the phones and customers.
Even the very best auto repair shops can lose customers if they forget to put the customer first. Times are changing, auto repair businesses that don?t concern themselves with what today?s customers need often lose business due to not taking that into consideration. The days of the greasy garage with pin-up calendars and dirty waiting rooms are going away. We are getting busier as a society, and have become accustomed to businesses that make an effort to make their patrons feel valued. Customer oriented details like clean waiting rooms with complementary beverages, clean restrooms, and a friendly staff are the new standard in the auto repair business.
Source: http://maugligarage.blogspot.com/2012/03/choosing-customer-friendly-auto-repair.html
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